Shipping policy

THE ETON TECHNOLOGY SOLUTIONS SHIPPING POLICY

Please read these Shipping Policies carefully before ordering from Eton Technology Solutions. You may also want to print a copy for future reference.

The Eton Technology Solutions Limited Standard Shipping Policy:

01. Order Processing:

Efficient Processing:

  • Orders are processed Monday to Friday.
  • Orders received before 14:00 typically ship the same day, unless sourcing specific parts for Configure-to-Order (CTO) models.

02. Shipping Details:

Free Shipping Worldwide:

  • Enjoy free shipping on all orders to destinations worldwide, providing you with a cost-effective and efficient delivery service.

03. UK Shipping:

Next Day Service:

  • All UK orders benefit from free shipping on a Next Day service.

04. International Shipping:

Global Reach:

  • We offer global shipping via leading couriers and freight agents.

Delivery Timeframes:

  • EU Destinations: Estimated delivery within 3-5 days.
  • Non-EU Destinations: Estimated delivery within 7-10 days.

05. Tracking Your Order:

Real-Time Updates:

  • Access real-time tracking updates using the information provided in your shipping confirmation email.

06. Locations and Customs:

Worldwide Coverage:

We ship to the following countries:

  • EU Countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

  • Non-EU Countries:

Antigua & Barbuda, Aruba, Australia, Bangladesh, Barbados, Belize, Bermuda, Bolivia, Brazil, Brunei Darussalam, Cambodia, Cayman Islands, Chile, China, Dominica, Ecuador, Egypt, French Guiana, Grenada, Guadeloupe, Guernsey, Hong Kong, Iceland, Indonesia, Israel, Japan, Jersey, Jordan, Liechtenstein, Macau, Malaysia, Maldives, Martinique, Mexico, Monaco, Montserrat, New Zealand, Nicaragua, Norway, Oman, Pakistan, Paraguay, Peru, Reunion, Russia, Saint Kitts and Nevis, Saint Lucia, Saudi Arabia, Singapore, South Africa, South Korea, Sri Lanka, Switzerland, Taiwan, Thailand, Turks & Caicos Island, UAE, Ukraine, USA.

Customs and Duties:

  • International orders may be subject to customs duties, taxes, or other fees.
  • Customers are responsible for all customs-related charges.

07. VAT Information:

VAT for EU Customers:

  • For EU destinations, VAT charges are included in the product prices.
  • Customers in EU countries will not incur additional VAT charges upon delivery.

International Sales:

  • For orders outside the UK, VAT is not included in the product prices.
  • Customers may be subject to local VAT charges upon delivery based on their country's regulations.

08. Order Modifications and Cancellation:

Modification Requests:

  • Contact our support team promptly for any order modifications based on the current order status.

Cancellation Before Shipping:

  • Orders can be cancelled before shipping. Connect with our customer support team for quick assistance.

09. Additional Considerations:

Lost or Delayed Shipments:

  • In the rare event of lost or significantly delayed shipments, please contact our support team for assistance.

Return Shipments:

  • In cases where items are returned due to delivery issues, additional shipping charges may apply for resending the order.
Contact Us:

If you have any queries about our shipping policy, our customer support team is here to assist you. Please feel free to reach out for a positive and efficient experience with Eton Technology Solutions.

Note:
  • This shipping policy is subject to change without notice. It was last updated [Date].
  • For additional information, refer to our Terms and Conditions page.